Available to first-party claimants after the president or the governor proclaims a disaster for all or part of North Carolina.
A straightforward and accessible mediation framework that promotes equitable, voluntary resolutions.
Most of the mediations settle, underscoring the program’s effectiveness and value.
The AAA collaborates with the North Carolina Department of Insurance to maintain the program’s readiness, enabling it to address the needs of residents during times of crisis.
Standards
Mediator Standards
If you have questions or need assistance with the North Carolina Disaster Mediation Program, please reach out to us:
American Arbitration Association Center for Mediation
Attention: NC Insurance Mediation
1301 Atwood Avenue, Suite 211N
Johnston, RI 02919